We are able to compliment your existing IT Support, so we can provide backup or cover when they are on holiday or sick:
- Guaranteed Response Times e.g. 2 hours and 4 hours
- Direct access to specialised IT specialists. This can be via telephone, email or online helpdesk
- Instant remote access via an encrypted link onto PC/server for immediate Support by our technicians.
- Dedicated Account Manager
- Frequent IT Update meetings to ensure you are happy with the service that is priovided
- Procurement of IT hardware and Software
- Real-time monitoirng of servers to ensure issues are dealt with before they become problematic
- License Management
- Systems Health Audits
Common operating Systems we support on the server side are Microsoft Windows 2000/2003/2008 Server and Small Business Server 2003/2008 Standard and Premium Edition, and on the Client Side, Microsoft Windows 2000/XP Pro/Vista Edition, as well as MAC OSX, Linux and Ubuntu.
We also support many other flavours of operating systems please contact us for more information.
We are also able to provide the following IT Services:
- Blackberry software installation and support
- Disaster recovery and business continuity planning and implementation
- Office Relocation Service
